TO: EDITORS, NEWS DIRECTORS

DATE: October 7, 1999

FOR: IMMEDIATE RELEASE

ACC SETS U S WEST SERVICE QUALITY PUBLIC COMMENT MEETING IN PRESCOTT

The Arizona Corporation Commission has scheduled a U S WEST Service Quality Public Comment Meeting on Wednesday, October 13, 1999 in Prescott, Arizona. The purpose of the meeting, which will be Chaired by Commissioner William Mundell, is to provide an opportunity for U S WEST customers to inform the Commission of service quality problems they may be experiencing. On August 31, 1999, the Commission held a U S WEST Service Quality Forum at the Commission's offices in Phoenix. Subsequently, the Commission received requests to provide similar opportunities to U S WEST customers in other locations. Prescott is the first of several locations at which the Commission will schedule these opportunities for public comment. Separately, US WEST has requested an increase in rates, and the Commission hearing on that request is scheduled to commence on January 10, 2000.

The U S WEST Service Quality Public Comment Meeting will take place at the Prescott City Hall Council Chambers at 201 South Cortez in Prescott from 5:30 p.m. to 8:00 p.m. Public comment will be taken at the meeting following a brief presentation by the Commission's Utilities Division Staff. U S WEST will also make a brief presentation, which will be followed by Commissioners' discussion of the issues.

For more information on the meeting, please contact Commissioner Mundell's Aide, Teena Wolfe, at (602) 542-3935.